Program Management Consultant (Program Design)

Starting salary:   $84,008.05

Job Summary:

The Program Management Consultant  provides advice and expertise to the WHSS Management Team in the development, implementation, monitoring and evaluation of a Health and Safety program design/redesign by; preparing and assisting with the facilitation of brainstorming sessions including providing draft concept models to help progress program development thinking, drafting evaluation and stakeholder consultation plans and identifying potential change management impacts related to people, processes and technology.

The Program Management Consultant will act as the WSIB’s central point of contact with the Ontario health and safety system including the Ministry of Labour (MoL) and Health and Safety Associations (HSAs).  Actively be involved as part of a project team in system-wide committees to develop and implement health and safety system initiatives for Ontario employers, making workplaces safer, while ensuring integration with MoL priorities, WHSS health and safety programs and WSIB’s strategic direction.   

Collaborate with the Communications Health and Safety Business Partner to develop of marketing plans, marketing tactics/approaches and evaluation of marketing opportunities to increase awareness and participation in WSIB health and safety programs (i.e. Small Business, Safety Groups, Workwell).

Key Accountabilities and Responsibilities:

1. Provide advice, expertise and support on program design/redesign, implementation, monitoring and evaluation;
   • preparing and assisting with program development brainstorming sessions by;
     • providing advice and framework for planning sessions
     • assisting to lead/facilitate concept development
     • creating draft concept models for discussion
     • summarizing meeting notes and action points
   • drafting project plans with activities, milestones and timelines; drafting program plans outlining methods/approaches, systems to capture results, critical success factors; draft evaluation tools
   • identifying preliminary/potential change management impacts related to people, processes and systems
   • determine potential policy and legislative impacts to program design/redesign
   • creating tracking tools, tracking, monitoring and reporting on program development progress
   • highlighting issues/barriers to program development and providing recommendations for resolution
   • conducting best practice (and jurisdictional scans) research and summarizing in a report for Manager review
2. Proactively liaise with the Ministry of Labour and Health and Safety Association management staff to ensure an integration between WSIB health and safety programs and health and safety system priorities by;
   • actively participating as the WSIB representative on health and safety system committees led by the MoL and HSAs designed to address system priority issues (e.g. occupational disease, mental health) and develop and implement responsive plans
   • providing subject matter expertise on WSIB health and safety programs, related policies and WSIA to inform project development work
   • developing and maintain strong relationships with health and safety system partners to achieve positive business outcomes
   • responding to and managing common issues
   • identifying potential political ‘red flags” and reporting to Manager
3.  Engage WHSS management team and divisional staff to support program development alignment to MoL strategic priorities and the WSIB strategic direction by;
   • providing regular updates to WHSS management on outcomes of system priority meetings
   • meeting regularly with WSIB health and safety program management and staff to stay current on program requirements, standards and administration
   • identifying and recommending health and safety system strategic priorities (elements) that can be incorporated into WHSS programs and services
   • gathering program business requirements to populate marketing plans and campaigns to increase program awareness and participation
4. Collaborate with Communications Health and Safety Business Partner to identify, implement and evaluate WSIB health and safety program marketing plans and tactics, implementation approaches and evaluation methods to increase program awareness and participation by;
   • capturing program business requirements
   • researching and reporting back on “best practices” to engage small business and industry sector employers
   • identifying maximum and a variety of channels to distribute key messages and inform campaigns
   • developing key messages and creating a value proposition for employers to participate
   • advising on program design/redesign activities and progress
   • identify opportunities to establish and leverage partnerships to increase awareness
   • contributing to the development and implementation of marketing materials and campaigns
   • assisting to evaluate program(s) marketing effectiveness by capturing and reporting on results of customer satisfaction surveys, program participation numbers, determining how employers found out about the programs etc.

Job Requirements:

1. Education (Level and Specialty / Discipline):
   • Post secondary degree from a recognized University with a specialty in business administration, public administration or social/health sciences
2. Experience (Years of Related Experience and Type of Experience):
   • 5-7 years experience in program development and/or project management
   • 5 years minimum experience in stakeholder engagement
   • 2 years minimum in program marketing or promotion
   • Demonstrated political acumen and relationship building
   • Ability to manage multiple projects and deadlines
   • Excellent verbal and written communication skills
   • Proficient computer skills, including Microsoft Word, Excel, PowerPoint, Outlook
   • Driver’s license
3. Technical or Professional Qualifications or Certifications/Designations:
   • Program Management certification is an asset
   • Health and safety and/or disability management professional designation is an asset
   • Project Management Professional is an asset

Our commitment to equity, diversity and inclusion

We respect and value the diversity of our people. We strive to create an environment where employees can be themselves and where our differences are celebrated.

The WSIB is committed to being accessible and inclusive, and following barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require accommodation through any stage of the recruitment process, please let us know when we contact you and we will work with you to meet your needs.

Disclosing conflicts of interest

As public servants, employees at the WSIB have a responsibility to act in an ethical way at all times to create a respectful workplace and maintain public trust. Job applicants are required to disclose any circumstance that could result in a real, potential or perceived conflict of interest. A conflict of interest is any situation where your private interests may impair or be perceived to impair the decisions you make in your official capacity. This may include: political activity, directorship, other outside employment and certain personal relationships (e.g. with current WSIB employees, customers and/or stakeholders). If you have any questions about conflict of interest obligations and/or how to make a disclosure, please contact the Talent Acquisition Centre at  talentacquisitioncentre@wsib.on.ca.

Privacy information

We collect personal information from your resume, application, cover letter and references under the authority of the Workplace Safety and Insurance Act, 1997. The Talent Acquisition Centre and WSIB hiring parties will used this information to assess/validate your qualifications, determine if you meet the requirements of vacant positions and/or gather information relevant for recruitment purposes. If you have questions or concerns regarding the collection and use of your personal information, please contact the WSIB’s Privacy Office at  privacy_office@wsib.on.ca. The Privacy Office cannot provide information about the status of your application.

As a precondition of employment, the WSIB requires that prospective candidates undergo a criminal records name check any time before or after they are hired.

About the Workplace Safety and Insurance Board (WSIB)

Our priority is the health and wellness of employees and the people of Ontario. As such, this position may involve working from home for all or part of the duration of this position. The WSIB model mixes working from home, office and field. When it is safe to do so, this position may be asked to work in an office.

We’re here to help. When an injury or illness happens on the job, we move quickly to provide wage-loss benefits, medical coverage and support to help people get back to work. Funded by businesses, we also provide no-fault collective liability insurance and access to industry-specific health and safety information. We are one of the largest insurance organizations in North America covering over five million people in more than 300,000 workplaces across Ontario. For more information, visit  wsib.ca .

At the WSIB, you’ll have the opportunity to:

• explore many career paths and follow your passion
• continuously learn and grow professionally
• be recognized for the great work you do
• participate in programs that support your health and wellbeing

You’ll also receive a competitive salary, along with a comprehensive benefit package and defined benefit pension plan. 

To apply for this position, please submit your application by the closing date on the WSIB career portal: https://www.wsib.ca/en/careers