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Quality Assurance/Quality Control




Permanent Appointment
Regina OR Saskatoon Office

APPLY ONLINE

WCB
We are the provincial agency that delivers workplace insurance to Saskatchewan employers and benefits
to Saskatchewan workers when they are hurt at work. Our legislation, The Workers’ Compensation Act,
2013, describes the workplaces that we cover and the benefits we provide.

We are a monopoly. This means that the employers in industries that are mandated by our Act must insure
through us. Employers in industries excluded by our Act may apply for coverage. It also means that workers
injured in an industry mandated by our Act can claim benefits from us.

Job Summary
Establishes and maintains quality standards for the Prevention Department as it relates to service delivery
to our internal business partners and external customers. This position will work closely with members of
the management team to assess compliance with processes and procedures and support the development
of training and education to improve consistency in service delivery. This will require the generation and
analysis of statistical information to validate the success of programs and/or processes.

Qualifications
Bachelor’s Degree in Business Administration or other related fields, or eligibility for certification as a
Canadian Registered Safety Professional (CRSP).

Minimum of five years of experience demonstrating the following:

  • Demonstrated knowledge and experience in quality assurance, safety management systems and
    program evaluation processes.
  • Ability to analyze qualitative and quantitative data to make effective and intuitive business
    recommendations.
  • Working knowledge of non-profit corporations
  • Working experience with adult education
  • Working knowledge and experience with the Employment Act, OH&S legislation, quality
    assurance and safety management system development, administration and maintenance.
  • Ability to research and make recommendations to support continuous process improvement
    initiatives.
  • Ability to develop and maintain strong working relationships and partnerships by utilizing strong
    customer service orientation and excellent interpersonal communication skills.
  • Ability to work independently or as a team member to effectively organize work and accurately
    complete assigned tasks.

This position is a field position. As such, it is necessary for an individual to have a valid class 5 driver’s
license to occupy the position.

Competition will remain open until filled


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